Skip to main content
311
Assist

Assist

Ask in plain words. Answers come only from approved sources, with the case type to file.

Enter to ask · Shift+Enter for a new line
Sources: boston.gov public pages (128 pages, retrieved 10/20/26); Analyze Boston 311 Service Requests (new CRM, 73,024 cases since 8/1/25; Lagan 2026, 190,330 cases); CityScore 311 call-center metrics. Data as of 10/20/26.